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Q: How do I get warranty or support?

A: Warranty and support is through Australia Robotic in Australia. We do ask that if you have a technical problem or question to contact us by e-mail at info@auto-robot.com.au.

Q: Can I pick up my order?

A: Yes, orders over $500 can be picked up in Coomera QLD (4209). Pick-up is by appointment, please order the item through the website and leave a note or e-mail us at info@auto-robot.com.au that you would like to pick it up, we will refund the shipping costs.

Q: Do you offer any discounts for cash?

A: Yes, we offer a 2% discount for direct deposit payments, this is available at check out.

Q: Which model Roomba do I have?

A: The model number can be found on the Right side above the wheel.

The first number is the model series

9xx is 900 series parts
8xx is 800 series parts
7xx is 700 series parts
6xx is 600 series parts
5xx is 500 series parts

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