About Us

Australia Robotic is located on the Gold Coast, Queensland Australia. We have been trading since 2005

We supply and service robotic lawn mowers, robot vacuum cleaners and robot window cleaners.

Contact Number 1-300-339-003

email info@auto-robot.com.au

ABN 20604420608

We do offer a 2% discount for cash payments (Direct Deposit). This is available at checkout.

Australia Robotic bank details;

Commonwealth Bank of Australia

Account Name AMS-AR CORP PTY LTD

BSB 06 2948

Account Number 1348 8513

Australia Robotic Warranty

All items are covered by Australian warranty and taken care of in Australia.

In the case there is a problem, first we ask you to contact us by e-mail. Sometimes we need to go though some troubleshooting steps and it much easier by e-mail. Most of the time we can fix the problem this way, in some case we may need to send a part.

In the case the machine needs to be returned, return address is 9 Pendragon Drive Coomera QLD 4209

A Note about buying off e-bay

  • ebay Australia is a Swiss registered company, e-bay does not pay any tax in Australia and you are not protected under any Australian Consumer Guarantees with e-bay.
  • e-bay only keeps records for 90 days.
  • Anyone can open an e-bay store and look like an Australian company, they don't need an ABN or be a Registered Australian Company
  • Contacting these "companies" for warranty can be next to impossible, most disappear and since e-bay only keeps records for 90 days its impossible to follow up.

Returns

Australia Robotic is an Australian company and operates to the Australian Consumer Law. We do accept returns on a case by case basis, if you change your mind or are not happy with your purchase, we may charge a 25% restocking charge and shipping and payment fees would not be refundable. We do recommend keeping the original packaging as this will help in the returns process.

Uncollected Goods

The Disposal of Uncollected Goods Act 1967 cover inspection, custody, storage, repair and other treatment of goods. Under this Act, uncollected goods may be sold six months after the date on which they were ready for collection.