All products are covered by an Australian warranty and taken care of in Australia.
Australia Robotic is an Australian registered company and transactions are covered by Australian Consumer Law.
In the case there is a problem, first we ask you to contact us by e-mail. Sometimes we need to go though some troubleshooting steps and it much easier by e-mail. Most of the time we can fix the problem this way, in some case we may need to send a part.
In the case the machine or part needs to be returned, return address is Australia Robotic 9 Pendragon Drive Coomera QLD 4209